CUSTOMER SERVICE


PRODUCT WARRANTY TERMS

Our products are warranted to be free from defects in workmanship and materials for a period of one (1) year from receipt. Degree Controls will at its option replace or repair defective parts within the warranty period. Damage resulting from misuse, wear and tear, and tampering is not covered by the warranty.

QUALITY POLICY

It is the objective of Degree Controls Incorporated to design, produce, and deliver products and services that meet or exceed individual customer requirements. In all its functional activities, DegreeC will pursue goals aimed at the achievement of quality excellence.We will always strive to improve our record of delivering our services and products error-free, on the schedule needed by the customer, and at a price that creates sustainable value both for us and the customer. We understand that the customer perceptions of the actual value to them of our products and services and of our responsiveness as a total organization will determine both the number of customers we can attract and keep, the prices we can charge, and therefore the costs we can support to serve new customers and grow the company. We fully intend to grow the company in such a way that we can afford consistent investment to develop new methodologies and technologies to improve the capabilities of our thermal solutions, and be ready to help our customers solve tomorrow’s thermal issues.We will achieve these results by listening carefully and responding promptly to our customers and by the exercise of care and attention to detail on the part of each dedicated employee at all levels of the company, working responsibly as individuals and together as one team. Finally, we will strive to make DegreeC an enjoyable and rewarding place to work – both professionally and personally!

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CONTACT US

Tel: (603) 672-8900 or (877) 334-7332
Fax: (603) 672-9565 
Customer Service: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Return Materials Authorizations (RMA)

Need to return a product?

pdf buttonDownload RMA Form

 

Re-calibration Services

Interested in recalibration services for your sensor or instrument?

Submit Online Form